SATISFACTION GUARANTEED

Your satisfaction means a lot to Tax Matters. Before your return is filed, we make sure you're completely satisfied with your experience. If you're not satisfied, you are not obligated to accept and pay for the preparation of your tax return.

However, you'll still need to file your return elsewhere by April 15th (or the extension due date) and Tax Matters is under no obligation to give you the return for your use or filing.

If a Tax Matters preparer makes an error while providing tax preparation services to a client, the company will reimburse the customer for any penalty or interest incurred as a result of the error. In addition, a representative from Tax Matters will appear, at no charge, with the customer at an audit to explain how the return was prepared. This is one more way our customers get guaranteed satisfaction with our services.

If you decide to let Tax Matters file your tax return, you can be confident knowing that we stand behind our work.  Please take the time to take our client satisfaction survey. OU